A Complete Guide to Workplace Refreshments in 2026: Water Deliveries, Smart Vending and Sustainable Choices

Published: 27th January 2026

Why refreshments matter in 2026

Refreshments are an important part of employee experience and wellbeing strategy. There are clear links between hydration and cognitive performance, energy levels and fewer dips in concentration, meaning healthy and accessible choices can be a signal employer values and workforce care.

This can also be important for hybrid and flexible work schedules where staff may not access traditional kitchens.

The rise of smart vending

What “smart” really means

Smart vending uses IoT-enabled machines for cashless and mobile payments. They have touchscreens and interactive user interfaces, as well as remote monitoring tools and diagnostics to report data such as usage and preferences, as well as any faults.

They are also easily integrated with existing workplace systems, including badging, building access and analytics.

Benefits for workplaces

Smart vending for workplace refreshments means that there is 24/7 availability for shift workers and hybrid teams, allowing businesses to reduce their reliance on staffed facilities.

They can be personalised, allowing them to stock healthy snacks, cater for dietary requirements and offer functional beverages, making them a highly flexible tool.

Data-driven operations

The data provided by these machines allows you to optimise your mix of products and prevent overstocking that can lead to waste. There is also more predictable maintenance, leading to fewer outages.

Beyond bottled deliveries

Traditional vs modern water solutions

Bottled water deliveries lead to issues with storage, plastic waste, delivery emissions and increasing costs. This has led to a shift towards bottleless and point-of-use (POU) systems.

What’s new in water dispensing?

There are now touchless dispensing options as well as customisable features allowing businesses to offer chilled, sparkling, flavoured and even electrolyte-enhanced water.

Hygiene, health and productivity

Sanitisation and hygiene of water supplies can increase confidence amongst a workforce. There are reduced numbers of shared touchpoints, and a stable, clean and exciting water supply can impact on hydration habits at work.

Sustainable refreshment choices

Sustainability is a core expectation

There are increasing ESG pressures on businesses to ensure they are sustainable. This means procurement teams must select suppliers that meet tight sustainability criteria.

Reducing waste and carbon footprint

Refillable systems and recyclable packaging help to reduce business waste. There is also smarter routing and logistics available reduce carbon footprints, and there is less spoilage thanks to smart vending data.

Evidence-based environmental impact

Smart vending offers measurable, verifiable data to show a real environmental impact. Verified energy data is important in reducing energy costs and usage, whilst lifecycle assessments look at the environmental impact of a product from start to finish.

These tools also allow for clear reporting on waste reduction, energy use and plastic savings, providing evidence for audits, sustainability reports and stakeholder requests.

Strategic implementation/practical guidance

Choosing the right solution

The best smart vending and sustainable options will depend on the size of your workforce and their patterns of work. You will also need to look at how much space you have available and consider mixing your solutions through micro-markets.

Budgeting, ROI and business case

By implementing water deliveries, smart vending and sustainable workplace refreshments you can help to reduce your delivery costs and waste. They can also provide several operational efficiencies that offer long-term value for an increased upfront spend. This becomes a long-term investment for your business.

Partnering with trusted refreshment providers

The right provider can offer uptime, servicing, flexible contracts, and data access and reporting. Your business needs a provider with expertise as well as increased levels of tech complexity to create the perfect workplace ecosystem.

Trends watch in 2026 and beyond

Smart building integration is likely to become even more important. Employees will also continue to seek health-focused beverages, such as functional water, low-sugar options and supplements.

In addition to this, there is likely to be increased levels of regulation and sustainability standards, meaning that refreshments will continue to evolve alongside your workplace.

Refreshments sit at the intersection between wellbeing, cost efficiency and sustainability. Smart vending, modern water solutions and data-led decisions are the way forward to future-proof your business mindset.

Bring Smarter, Sustainable Refreshments to Your Workplace

Creating a modern refreshment setup doesn’t have to be complicated. Whether you’re looking at smart vending, bottleless water systems, or healthier beverage options, Cema Refreshments makes it simple to keep your team hydrated, happy, and productive.

From flexible delivery schedules to tech-enabled solutions, our service is designed to fit your workflow while supporting sustainability and cost efficiency. Get in touch today to explore the right options for your office and see how easy it can be to future-proof your workplace refreshments.