Fully Managed Vending | Full Service Vending Machines in Nottingham, Derby & Leicester

Fully-managed Services

Hassle free vending solutions designed for your convenience.

Our fully managed vending machine service is designed to take away the hassle of looking after your own machine and deliver the complete package for your convenience.

Our full service vending machine package is available for businesses in Nottingham, Derby, Leicester and throughout the East Midlands and includes the delivery, installation, maintenance and servicing of your machine.

What is Managed Vending?

We’ll replenish your vending machines regularly, so you’re never left without your favourite drink or snack. How do we know your favourites?

By using our vending machine planograms we’re able to monitor what products are your best sellers. So we can ensure your machine is stocked with a variety of your favourite products.

We will also provide ongoing professional cleaning. Our hygiene checks and quality control assessments also provide a valuable auditing process for the contents of your machines. Meanwhile, our qualified engineers are on hand to deal with any issues you may be facing and aim to respond and resolve all faults within 24 hours.

What is included with our service?

Regular visits by our team of operators to keep your machine stocked with popular products
On going professional cleaning and servicing to ensure your machine is kept in the best condition
Support from our team of qualified engineers for who aim to respond or attend to faults within 24 hours
Access to our Workplace Refreshments portal to order a variety of items, from buffets to fresh cakes, milk or even fruit

Benefits of Fully Managed
Vending Machines

Stay Stocked

With our fully managed vending service, we’ll make sure that your vending machine remains fully stocked with all the treats your staff and visitors love.

Using our planograms, we keep track of the best-selling items in your machine and can customise the selection to your liking whilst keeping the absolute favourites in stock!

Regular Maintenance

We also provide our fully managed customers with regular maintenance and cleaning of their machine. This allows us to maintain excellent hygiene and quality standards while allowing our expert engineers to resolve any issues.

For the rare occasion that you encounter an issue in between your machine’s scheduled maintenance, our engineers are on hand and will aim to have it resolved within 24 hours.

Vendmanager Software

We utilise the Vendmanager software throughout our service offering, allowing us to meet your business’ food and drink needs more efficiently.

Our software integration allows us to restock your machine at more optimal times, limiting disturbance to your business, as well as have a better understanding of when your machine may require maintenance!

Stress-free

Our fully managed vending service completely removes the stresses that come with a vending machine. You don’t have to worry about keeping the machine stocked or maintained because we handle it all for you!

You won’t find a more comprehensive and complete solution for your vending machine needs, so why wait? Get in touch with us today to discuss our machine options and how we can support you.

There when you need us!

As one of our Fully Managed customers, our operators are on hand when you need them the most! With support lines that are open from 6:30am to 5pm, Monday to Friday, and an out of hours voicemail service a helping hand is never too far away.

We also provide rapid response times for any issues that you may encounter with your food or drink vending machines. We to respond to issues within:

Priority	Issue Type	Response Time
1	Machine out of order	4 Business Hours
2	Small faults/issues with your machine	8 business hours
3	Non-urgent maintenance tasks	Carried out within the same month

What Cema Customers Say

Long term Cema customers, we recently upgraded to the fresh milk coffee machines and couldn’t be happier! We told Cema what we wanted from the new machine and from recommendation to installation, across multiple office sites, the whole team were brilliant. Our staff are really happy with the quality and variety of drinks available including decaf and iced coffee options as well as a wide range of hot drinks. We’re spoiled for choice!

Air IT

We turned to Cema Refreshments for their expertise in both vending supply and interior concepts. The experience has been superior from the get-go, with sensible and considered advice, competitive pricing, and really efficient service. As proof of our confidence, we have already aligned all our related business to them and now consider Cema to be a key infrastructure partner for our vast Distribution Centre.

Findel

Having experienced problems with vending companies both big and small over the years, Cema Refreshments has so far proved a breath of fresh air. Their advice has been both sensible and honest and all the members of their team are friendly and helpful. The result for me has been happy colleagues and more time to focus on the issues that add value to our business!

Raleigh

We’ve recently switched office water suppliers to Cema Refreshments who supplied us with a brand new water cooler and regular bottled water deliveries, we’re delighted with the speed and quality of their service, highly recommended

SF Media

Cema Refreshments has been looking after our 9 machines across our two sites for over 5 years now. We have a range of hot drinks, snack and cold drinks, and water coolers, all of which are of excellent quality. We have always experienced outstanding service from the whole team at Cema Refreshments, with both the office staff and operators being friendly and always happy to help.

Vision Express